Basic Costs for Customized Baskets:

Courier for the Island of Montreal $12.00

Courier for the Montreal Region (Off Island) $20.00

Shipping Times:

In Montreal and the surrounding areas, we use a courier service to hand deliver your gift baskets.
Throughout Canada we use a parcel service with a minimal charge of $20.00.

Shipping And Delivery Rates:

Rates for shipping and delivery will vary with the size and weight of the basket and its ultimate destination.

Shipping And Delivery Policies:

Montreal and Area: We deliver Monday to Friday from 9:00 a.m. to 4:00 p.m.
Please call us for Saturday deliveries.

PLEASE NOTE: The ship date given on the web is an approximation. We do not process any orders over the weekend. Orders will be processed Monday through Friday. Thank you for your understanding.

Refund Policy:

Your satisfaction is important to us!
Should your gift or gift basket arrive damaged, please contact our customer service representatives within 48 hours and we will be happy to make the necessary arrangements to replace it. For reasons of health and safety gourmet gift baskets cannot be returned.

Substitution:

We reserve the right to substitute any product for others of equal or greater value.

Deposit:

We require a 50% non-refundable deposit on order of $500.00 or more. Please call us for details. Food and Gourmet Food Gift baskets are not returnable due to health and safety concerns, so please call us if there is a problem.

Incorrect Address?

If a gift is returned due to incorrect or incomplete shipping information, the purchaser will be contacted immediately to provide an alternate shipping address. Consequently, the purchaser will be required to pay additional shipping charges.

When placing an order for delivery to a patient, hospital worker or doctor, please make sure that you include as much information as possible.

Remember Quebec hospitals use the Maiden name of the patient, not the family name.

• Patient Name
• Hospital Name
• Room# and Pavillon
• Address
• Phone Number